How to Mediate Effectively Online and by Telephone Skills Course 21 May 2020

Following the successful launch of my Civil and Commercial Mediator training course, I am delighted to offer this one day course. It will cover:
How to set up and use Zoom for mediations;
Using breakout rooms and the chat facility;
How to write and execute settlement agreements online;
Online communication skills;
Techniques for effective telephone mediations; and
Cross-cultural aspects.

There will be plenty of opportunity to practise with the technology with feedback from me. Completion of the course will result in a Certificate of Competence in Online and Telephone Mediation.

Suitable for Civil and Commercial or Workplace mediators, HR directors, solicitors, barristers and in house counsel representing clients at online mediations.

Early bird offer – book before 7 May £325 plus VAT

Key worker* offer special rate £299 plus VAT
(*Did you know you some legal practitioners are key workers? See here for details.)
Date: 21 May 2020

Time: 9.30am – 5.00pm GMT

Venue: Online

Cost: £399 plus VAT

To book email me here

With thanks to Quentin Blake, Downing College alumnus, for the e-card image.