Managing Conflict – Workplace Mediation for HR Professionals

For a preview of my MBL Seminar click here

The full seminar is available on subscription, lasts an hour and gives 2 cpd points.

There has been a significant increase in the last two years in claims brought by and against employees resulting from conflicts in the workplace. This has been partly due to the waiving of fees for bringing claims, and a culture of people speaking up for their rights, as shown for example by the #metoo phenomenon.

Dealing with workplace conflicts often involves sensitive issues and excellent communication and mediation skills are necessary to facilitate a satisfactory outcome.

The webinar considers mediation in the workplace and will give tips on how to navigate this complex arena where emotions may run high, and how to have those difficult conversations.